Contents Author: [email protected] Reading time: 0 second 145 Views Customer Feedback (Facebook) A fantastic way inside the chatbot to collect feedback is Menus There are 2 types of menus you could use: Persistent Personas Personas will help you to make your chatbot come over One Time Notification (Facebook) OTN(R) is short for One Time Notification (Request) and allows Tags Tag a user by user’s type, situation, status, etc for Custom Fields Bot fields Similar to user fields you can also create Next Was this article helpful to you? Yes No How can we help? Name Email subject message