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  4. Platform Overview
Last updated 521 days ago

Platform Overview

Overview

After logging in, your dashboard will look like the above. Feel free to explore it!

Dashboard

The dashboard shows you an overview of your workspace (team). Click the three buttons at the bottom for linking to our Facebook Community and Support Documentation.

Bots

Currently, Konversation supports 12 types of channels. Facebook, Instagram, Telegram, Slack, WeChat, WhatsApp, SMS, Voice, Google, Line, Viber and Vk. Setup & Create Bot.

Analytics

Check analysis data here. You can click the “Last 30 days” dropdown list to adjust the period.

Integrations

Here is where you manage all your integrations including your phone numbers, installed mini-apps, and other third-party services. Check the “Integration” document for detailed guidance accordingly.

Ecommerce

Ecommerce section is for managing an e-commerce system for the whole workspace. Your products information can be used across all channels and all chatbots. Also, orders from any channel any chatbot will be listed here.

Ecommerce

Workspace Settings

Workspace settings allow you to edit workspace profiles, manage all the members in your workspace as well as the channels settings.

  • Workspace ID: A dedicated number to allocate your workspace
  • Name: Your workspace name
  • Timezone: Set your specific timezone settings
  • Default Flow Theme: Change the visual layout of your workspace

Billing

The “Billing” page is where you manage your subscription. You will see your current subscription status and a usage rate bar here.

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